Refund Policy
Effective Date: [Insert Date]
At ChildCare Lithuania (www.childcare.lt), we deeply value the trust and generosity of our donors and supporters. As a non-profit organization committed to improving the lives of children, we use your contributions to fund vital programs and services. However, we understand that mistakes can happen. This Refund Policy outlines the conditions under which refunds may be issued.
1.
Donations
All donations made through our website are considered final and non-refundable. However, exceptions may be made under the following circumstances:
- The donation was made in error (e.g., wrong amount).
- Duplicate donations were made due to technical error. A refund is requested within 7 days of the
- donation.
To request a refund, please email us at support@childcare.lt with the
following information:
- Full name of the donor
- Date and amount of the donation
- Transaction ID (if available)
- Reason for the refund request
We will review your request and respond within 5 business days. Approved refunds will be processed to the original payment method.
Event Registration Fees
If you registered for an event or
program hosted by ChildCare Lithuania, you may request a refund under the following conditions:
- Cancellations made at least 7 days before the event are eligible for a full refund.
- Cancellations made less than 7 days before the event
may not be eligible for a refund.
3.
Merchandise Sales
If you purchased merchandise through
our website:
Refunds are only provided for damaged or defective
- items.
- Requests must be made within 14 days of receiving the item.
- To request a return or refund, contact orders@childcare.lt with your order details and photos (if applicable).
4. Processing of Refunds
Approved refunds will be processed
within 10 business days to the original payment method. Timing may vary depending on your financial institution.
5.
Contact Us
If you have any questions about this Refund Policy or need assistance with a donation or purchase, please contact us at: Email: support@childcare.lt Phone: [9012818661] Address: [Bangla Colony, Samoli Road, Daurala, Meerut]